CONCEPT INNOVATORS

HELLO I'M JEROEN

INSPIRATOR, CONCEPT CREATOR, REBEL, ENTREPRENEUR

CONCEPT INNOVATORS

DESIGN TO DELIGHT

FROM OW TO WOW

COMPANY'S FOCUS

Concept Innovators provides in-depth advice, consultancy, in company training, business model innovation workshops, key notes, trend forecasting, inspiration sessions and applied research to hospitality, retail, service- & educational organizations in Europe, USA and Canada.

VISION

The best predictor of most reliable loyalty dimension is Word of Mouth. Concept Innovators helps you to create memorable experiences by using surprising, unexpected, valuable and reproducible elements. Unraveling delight gives insight in creating WOW!

MISSION DESIGN TO DELIGHT

Concept Innovators helps to improve customer experiences by using Design to Delight Tools consisting of HOW TO WOW!

SERVICES

DR WOW KEYNOTE

Inspiration sessions: 30 and 45 minutes. FROM OW TO WOW, HOW TO WOW and DELIGHT & WOW NXT with examples of latest research DELIGHT & WOW findings.